Per Eric Spellman
What are people saying about you online? Most people know they can Google their own name to find out what the search engines know. But Social Mention extends that search to Facebook, Twitter, Linked In, and other social sites.
You can even use this site to monitor the social stream and email you with alerts when your name comes up.
Most businesses know they will receive a bad review at some point. After all, everyone makes mistakes. By using tools like Social Mention, you can maintain a proactive stance when problems arise. Customers are often surprised when they suddenly get contacted by a company they just complained about!
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